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Frequently Asked Questions
Our support team is here to help! Reach out to us at , and we’ll assist you with any questions or concerns.
How much does shipping cost?
Shipping is always completely free, no matter the size or weight of your package—no hidden fees or extra charges.
How long does it take to process my order?
We aim to process every order within 1-3 working days of placement.
What are the delivery times after processing?
Once your order has been processed and shipped, delivery to destinations in the United Kingdom typically takes 4 to 6 working days.
How do I care for my MyCurve items?
To keep them in perfect condition, hand wash or machine wash them on a gentle cycle with cold water, and lay them flat to dry. Avoid using bleach or fabric softeners.
How can I track my order?
You can track your order using the tracking number, which will be sent to you via email once your order has been shipped. Simply enter the tracking number on our tracking page to check the status of your delivery.
Need help with your order?
Our support team is here to help! Reach out to us at support@getmycurve.com, and we’ll assist you with any questions or concerns.